Shipping Policy of Abercrombiel

At Abercrombiel, we are committed to ensuring your orders reach you in a timely and efficient manner. This Shipping Policy outlines the details of our order processing, delivery timelines, shipping methods, and related information to keep you informed about your purchase every step of the way.

Order Processing

• Processing Time: All orders placed on our website are processed within 1 business day. This means if you place an order on any given day, we will prepare and dispatch it on the next business day, provided the items are in stock and the payment is successfully processed.
• Order Confirmation: Once your order is processed and ready for dispatch, you will receive a shipping confirmation email containing your tracking number and details about the carrier responsible for delivering your package. This email will also include an estimated delivery date to help you anticipate when your order will arrive.

Delivery Timelines

• Estimated Delivery Period: After your order is dispatched, we expect it to be delivered within 5 days. This delivery timeframe applies to all destinations worldwide, ensuring consistent service no matter where you are located.
• Factors Affecting Delivery: While we strive to meet the estimated delivery timelines, please note that certain factors beyond our control may cause delays. These include, but are not limited to, customs clearance procedures, local postal service delays, extreme weather conditions, or public holidays. In such cases, we will make every effort to keep you updated on the status of your delivery through the tracking information provided.

Shipping Costs

• Global Free Shipping: We are proud to offer free shipping on all orders worldwide, with no minimum purchase requirement. This means regardless of where you are located or how much you order, you will not incur any additional shipping charges.

Shipping Methods and Carriers

We work with reputable international shipping carriers to ensure your packages are delivered safely and efficiently. The specific carrier used for your order may vary depending on your destination, but rest assured that all our partner carriers are trusted to handle your items with care. You can track the progress of your shipment using the tracking number provided in your shipping confirmation email, which will direct you to the carrier’s tracking page for real-time updates.

Address Accuracy

It is crucial that you provide a complete and accurate shipping address when placing your order. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you realize you have provided an incorrect address after placing your order, please contact our customer service team immediately at [email protected]. We will do our best to update the address if the order has not yet been dispatched; however, once the order is in transit, we may be unable to make changes.

Undeliverable Packages

In the event that a package is deemed undeliverable by the carrier (e.g., due to an incorrect address, recipient unavailability, or refusal to accept), it will be returned to us. Once we receive the returned package, we will contact you to arrange for re-delivery (if applicable) or process a refund, minus any applicable return shipping costs (though in most cases, we will cover these costs as a courtesy).

Questions About Shipping

If you have any questions or concerns about the shipping status of your order, or if you need further clarification on our Shipping Policy, please do not hesitate to contact our customer service team at [email protected]. Our team is dedicated to assisting you and ensuring a smooth delivery experience.

This Shipping Policy is subject to change without prior notice. The most up-to-date version will always be available on our website, so we recommend checking back periodically for any updates.