Privacy Policy of Abercrombiel

At Abercrombiel, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect various types of information to provide you with a seamless shopping experience:

  • Personal Identification Information: When you create an account, place an order, or contact our customer service, we may collect your name, email address (such as [email protected], if you use it to communicate with us), phone number, shipping and billing addresses.
  • Payment Information: To process your orders, we collect payment details such as credit card numbers, expiration dates, and billing addresses. However, we do not store full credit card information on our servers; this is handled by secure third-party payment processors.
  • Browsing and Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, operating system, pages visited, time spent on each page, and the links you click. This data helps us improve our website functionality and tailor your experience.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize you when you return to our site, remember your preferences, and provide personalized content.

How We Use Your Information

The information we collect is used for the following purposes:

  • Processing Orders: To fulfill your purchases, process payments, arrange shipping, and send order confirmations and tracking information.
  • Customer Service: To respond to your inquiries, resolve issues, and provide support regarding your orders or our products.
  • Improving Our Services: To analyze user behavior, understand how our website is used, and make enhancements to our products, services, and website design.
  • Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, and events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.
  • Protecting Our Interests: To detect and prevent fraud, ensure the security of our website and services, and comply with legal obligations.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your information with:

  • Third-Party Service Providers: Who assist us in operating our business, such as payment processors, shipping companies, and email service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Authorities: If required by law, court order, or to protect our legal rights, we may disclose your information to government agencies or other entities.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for data transmission, firewalls, and regular security audits. While we strive to keep your information safe, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you by contacting us at [email protected].
  • Correction: If you believe any of your information is inaccurate, you can ask us to correct it.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions (such as when we need to retain the information to comply with legal obligations).
  • Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the emails or contacting us.
  • Withdrawal of Consent: If you have given consent for us to use your information for a specific purpose, you can withdraw that consent at any time, though this may affect our ability to provide certain services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected]. We will respond to your inquiry as soon as possible.