Privacy Policy – Old Nvy Shop
1. Introduction
At Old Nvy Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the data you provide when using our website, products, or services. By using Old Nvy Shop, you consent to the practices described herein.
2. Information We Collect
a. Information You Provide Directly
- Personal Details: Name, email address, shipping/billing address, phone number, and payment information (when making a purchase).
- Account Information: Username, password, and preferences when creating a customer account.
- Communication Data: Messages, inquiries, or feedback sent to us via email ([email protected]) or contact forms.
- Order Details: Products purchased, transaction history, and delivery preferences.
b. Information Collected Automatically
- Device & Browsing Data: IP address, browser type, device information, operating system, and pages visited on our site.
- Cookies & Tracking Technologies: We use cookies to enhance your experience (e.g., remember preferences, analyze traffic). You can manage cookies via your browser settings.
3. How We Use Your Information
- Order Fulfillment: Processing purchases, arranging delivery, and managing customer service inquiries.
- Account Management: Maintaining your customer account, sending order updates, and providing personalized support.
- Marketing & Communications: Sending promotional offers, product updates, or newsletters (you can opt out at any time).
- Improving Our Services: Analyzing data to enhance website functionality, product offerings, and user experience.
- Legal Compliance: Complying with applicable laws, resolving disputes, and enforcing our terms of service.
4. Sharing Your Information
- Third-Party Service Providers: We may share data with partners who assist in order processing (e.g., payment gateways, shipping carriers) or website maintenance. These partners are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or to protect our rights/property.
- Consent: We will share your data with third parties only if you explicitly agree (e.g., opting in to co-branded promotions).
5. Data Security & Retention
- Security Measures: We use industry-standard security practices (e.g., encryption, access controls) to protect your data from unauthorized access.
- Data Retention: We keep your information for as long as needed to fulfill orders, manage your account, or comply with legal obligations. You can request deletion of your data (see Section 7).
6. Your Rights
- Access & Update: You can review, update, or delete your account information by logging into your profile or contacting us at [email protected].
- Opt-Out: You can unsubscribe from marketing emails via the “Unsubscribe” link in our messages or by contacting our team.
- Data Portability: You may request a copy of your personal data in a structured, standard format.
- Object to Processing: You can object to the use of your data for marketing, analytics, or other non-essential purposes.
7. Cookies & Tracking
We use cookies to:
- Remember your preferences (e.g., size preferences, language).
- Analyze website traffic and user behavior.
- Deliver relevant ads and content.
You can disable cookies in your browser, though this may affect site functionality.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with information, contact us to request deletion.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our site, and the “Last Updated” date will be revised. Continued use of Old Nvy Shop after updates indicates your acceptance of the changes.
10. Contact Us
For questions about this policy or your privacy rights, contact us at:
[email protected]
Old Nvy Shop